person in front of computer monitors

In recent years, across the nation as well as in Ohio, technology has increasingly shaped how care and support are provided, particularly for individuals with developmental disabilities. Remote support services have emerged from this trend.

The delivery of remote support services is centered around utilizing an array of advanced internet and video technologies. These services offer a transformative approach to caregiving that balances enhanced safety with greater independence. In this article, we will explore the benefits of remote support and draw some valuable insights on the subject.

What are Remote Support Services?

Remote Support enables direct service providers to assist individuals remotely by monitoring their health, safety, and other needs through live communication. This innovative service empowers individuals to enjoy greater independence in the comfort of their own homes.

Utilizing real-time, two-way communication similar to Skype or FaceTime, Remote Support ensures individuals can connect with their providers whenever needed. They can select various support options, such as sensors that alert caregivers in case of a fall or cameras that oversee home visitors, enhancing their safety and peace of mind.

The use of Assistive Technology is combined with the utilization of all remote support service.  These services are available for individuals using the following waivers: Individual Options, Level One and SELF waivers.

Here are seven benefits that are gained by using remote support services:

#1: Increased Independence

Remote support services empower individuals with developmental disabilities by promoting greater autonomy in their daily lives. Traditional caregiving often requires a caregiver’s physical presence. This is supportive but can sometimes feel intrusive.

Remote support, on the other hand, uses technologies such as live video feeds, two-way communication (similar to Skype or FaceTime) as well as environmental sensors. This setup empowers individuals to manage their daily activities with less direct supervision. These actions foster a sense of independence while ensuring that help is just a call or click away.

# 2: Enhanced Safety and Security

One of the primary advantages of remote support is the enhanced safety the service provides. Equipment and services can include sensors that alert if someone has fallen, while cameras monitor who visits and leaves. The new technology even includes smart devices that can shut off potentially dangerous appliances.

This technology not only helps prevent accidents but also ensures that immediate assistance is available when needed. All of which directly improves people’s safety within their own home.

#3: Cost-Effectiveness

Remote support can be a cost-effective alternative to traditional in-person care. By replacing certain in-person visits with remote monitoring, especially during times like overnight shifts or in less critical care scenarios, service providers can reduce staffing costs without compromising the quality of care. This not only makes the service more affordable but also allocates resources more efficiently.

For individuals who live in a remote location or rural areas, it may be challenging to find support staff. In this case, remote support technology provides more consistent coverage for individuals.

#4: Customized Care and Flexibility

Every individual’s needs are unique. However, remote support systems are highly adaptable to meet people’s specific requirements. Some of these requirements include:

  • Adjusting the type of monitoring and support equipment used.
  • The exact degree of desired direct interaction.
  • The hours during which remote support services are needed.

Remote support services are readily tailored to suit various lifestyles and preferences. Additionally, remote support services can often be tested during a trial period to ensure they are the right fit, thereby enhancing the customization of care.

#5: Privacy and Comfort

With remote support, individuals can more easily enjoy the privacy and comfort of their own homes. All the while knowing that help is available without a caregiver being physically present at all times. This aspect is particularly important for fostering a dignified and respectful approach to care, making individuals feel more at ease and less monitored.

#6: Emergency Preparedness

Remote support systems include specific protocols for emergencies, ensuring that assistance is dispatched promptly when needed. For example, if an individual does not respond or if an alert is triggered, the system can automatically notify caregivers or emergency services. These safety protocols provide a rapid response to any potential crises.

#7: Social Interaction and Community Integration

Remote support services can also encourage individuals to engage more with their community and build relationships outside their home. With safety nets in place, individuals can feel more confident to venture outside, knowing they have support if needed. This can lead to a richer, more fulfilling social life.

Closing Thoughts

Remote support represents a significant advancement in how support is provided to individuals with developmental disabilities. The primary benefit of remote support services is the promotion of independence.

Through the use of various technologies such as live video feeds, motion sensors, and two-way communication systems, individuals with developmental disabilities can perform daily tasks with the confidence that assistance is just a call away if needed. This increased autonomy is crucial for enhancing their quality of life and personal growth.

It offers a balanced approach that enhances safety and independence while respecting privacy and reducing costs. As technology evolves, so does the potential to improve the lives of many people. This makes supportive care more personalized, efficient and inclusive.

Who We Are:

At Team RMS, our programs combine personal choice and community integration, while ensuring professional oversight, family involvement and stability. Our services and programs are provided in a wide variety of community settings. We offer the individuals that we serve experienced clinical, medical, behavioral and personal supportive services.

Have a question?

If you have questions about our services and would like to learn more, reach out to us!